We've chosen the Tuya Smart app to power our smart lighting experience — so you can trust that your app is:

✓ Always up-to-date
✓ Reliable and secure
✓ Ready when you are

Never worry about outdated features or connectivity issues again.

Getting started is easy:

✓ Download the Tuya Smart App
✓ Create an account. Add your device: Find the device you want to add or use Auto Scan and grant access.
✓ Enter pairing mode on the device if necessary.
✓ Connect to Wi-Fi: Enter your Wi-Fi information.
✓ Finalize setup: Once added, name your device and start controlling your lights.

For a visual walkthrough, watch our Installation Video up above. 

1. Can I make my Lite Bulb Moments products connect to a 5Gz network?

No, Lite bulb moments products only connects via the 2.4 GHz network. Also, be aware that our products work best if the router is set to g/n by default.

2. Can I connect Lite Bulb Moments products to more than one device?

Yes. Install the Tuya App on your device and log in with the same username as the person who paired the product.

3. What happens if I change my router?

If you change your router, you may need to reset your products, enabling you to connect to a new network.

4. How do I reset my smart products?

Complete these steps to reset your device

• Turn your bulb on and off 3 times on your wall switch
• The bulb starts to flash white quickly
• The product has now been reset and is ready to reconnect
• Follow the steps in the Tuya App to get your device set up.

5. Do I need an Internet connection for my device to work?

No, you do not. You can control the products as long as you are connected to the router regardless if the router is connected to the internet or not.
You will, however, not be able to control the light while not physically present at your home. This functionality works via the internet.

6. Does my Lite Bulb Moments products work with Amazon Alexa, Google Assistant and Apple HomeKit?

All our products work with Amazon Alexa and Google Assistant. Currently, only a few products also work with Apple HomeKit. Please see the product specification on the packaging or the product insert for more information. To set up your bulb with the compatible systems, please follow the guidelines below:

Amazon Alexa: https://www.amazon.com/gp/help/customer/display.html?nodeId=201749240
Google Assistant: https://support.google.com/googlenest/answer/9298768?hl=da
Apple HomeKit: https://support.apple.com/en-gb/HT204893

7. Can I control my Light Bulb Moments devices when I’m not at my home?
Yes, as long as both your mobile device as well as the router in your home is connected to the internet.

8. Can the Lite Bulb Moments products be used outside?
All our products are designed for indoor use, unless stated on the packaging.

9. Will my Lite Bulb Moments product work with my current dimmer switches?

No. Using a normal dimmer switch will cause the bulbs to either flicker or break early and is not covered by the warranty. Do not use with a standard dimmer switch. Use an LED dimmer switch.

10. How many Lite Bulb Moments products can I connect to my network?

Depending on your network you should be able to connect up to 100 bulbs. (Please check your ISP & network settings before installation).

On top of this you can add a range of Switches, Sockets, Sensors & Security cameras from other vendors than Light Bulb Momemts.

11. How long will my Lite Bulb Moments product last for?

Lite Bulb Moments bulbs last up to 25 years. All LED bulbs produced by Nordic Smartlights are up to 80% more power efficient than traditional incandescent bulbs, saving both you and the environment.
For reference, an incandescent bulb will on average last anywhere between 1 and 2 years when used 3 hours every day on average.

12. What happens if there is a power cut?

No power means no light, as the Lite Bulb Moments bulbs work with no internal battery. Once the power comes back on, your lights will illuminate, and you can then use your mobile device again to adjust the lights.